Frequently Asked Questions
What makes The Laundry Reset Co. different?
Our laundry products are handcrafted in small batches using carefully selected ingredients designed to leave clothes clean, fresh, and comfortable without unnecessary fillers. We believe laundry care should be simple, effective, and calming.
Is your detergent safe for sensitive skin?
Many customers choose our products because they are looking for a simpler laundry routine. While every person's skin is different, our formulas are created with gentle ingredients and are available in an unscented option called Soft Touch.
What scents do you offer?
We currently offer:
• Soft Touch (Unscented)
• Calm Waters
• Gentle Squeeze
Availability may vary based on inventory.
Will my clothes smell clean if the detergent is low-sudsing?
Yes! Suds do not equal cleaning power. Our detergent is formulated to clean effectively while producing fewer suds, making it suitable for high-efficiency (HE) washing machines.
Can I use this in an HE washer?
Yes. Our detergent is low-sudsing and suitable for both standard and HE washing machines.
How much detergent should I use?
For most loads, use approximately 1–2 tablespoons.
For heavily soiled or extra-large loads, you may use slightly more as needed.
What is included in the Sample Pack?
Our Sample Pack is a great way to experience The Laundry Reset Co. before purchasing a larger size. It contains enough detergent to try our product and see how it works for your laundry routine.
What is included in the Starter Pack?
Our Starter Pack is designed for customers who are ready for more than a sample but aren't ready for a full-size bucket. It includes a larger amount of detergent for multiple loads of laundry.
How long do the wool dryer balls last?
With proper care, wool dryer balls can last for hundreds of loads and help reduce drying time while naturally softening fabrics.
Do I need fabric softener when using wool dryer balls?
Most customers find that wool dryer balls help reduce static and soften fabrics naturally, eliminating the need for traditional fabric softeners.
Do you offer local delivery?
Yes! Local delivery may be available within our service area. Delivery options will appear during checkout when available.
How long does shipping take?
Orders are typically processed within 1–3 business days. Shipping times vary depending on location and carrier.
Do you accept returns?
Due to the nature of our products, all sales are final. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and we will work to make it right.
How can I contact you?
For questions, concerns, or product recommendations, please email:
Why did you start The Laundry Reset Co.?
As a military family, we've moved through many different climates and environments. When our daughter began experiencing skin sensitivities, I started paying closer attention to the products we used in our home. What began as a search for a gentler laundry solution eventually became The Laundry Reset Co. a simple, small-batch laundry brand built around caring for the people we love.